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Frequently Asked Questions

What services does Trufco for Cars offer?

We do two things; we provide financing for vehicle owners to help pay their repair bills. This then allows them to pay their repair bill through more manageable monthly payments. We also ensure quick payment for repair shops and centres, and remove the hassle garages go through of tracking down payments. This eliminates the potential for neglected bills.

What documents must be submitted by the client?

Clients must submit copies of two pieces of photo ID, proof of income, (ex: two pay stubs or a letter from employer emailed or faxed from the company only, etc.), proof of residence (rental agreement, mortgage, or tax bill), photos of exterior and interior of the vehicle, clear photo of the vehicle’s odometer, vehicle insurance and registration.

Does Trufco for Cars provide repair loans in other countries or provinces?

Trufco’s approved repair centres are located across the province Ontario. This is currently the only area in Canada where we offer our services.

How to apply for a repair loan?

Our website allows for a quick and easy application process. Simply fill out the required information and we will get in touch to finalize all the details with you.

Will Trufco for Cars finance repairs on all makes and models?

We ask that vehicles be a maximum of 8 years old or 1,000,000km.

How long is the approval process?

We strive for same-day approval on applications received during regular business hours.

Does Trufco for Cars perform credit checks?

Because we are an asset-based lending company, credit scores do not affect acceptance rates. We will only use credit scores to determine the interest level of a loan.

What happens if repairs have already been started on the truck, but the loan isn’t approved?

Our system is specifically designed to reduce the amount of unapproved loan applications. However, Trufco for Cars will not be responsible for any repair payments until written approval has been sent to the client and to the Approved Truck Repair Centre.

What happens with the money? Is it money given to the client or to the repair centre?

Trufco for Cars deals directly with our approved truck repair centers. Vehicle owners are only required to fill out the application form. Everything else is taken care of.

Can loans be paid early?

Yes! We allow for early payments. An administrative charge may be applied for this service.

Can loans be changed (added to, or upgraded) at any time?

We assess each customer on a case by case basis and we will meet needs as they arise.

Can loans be canceled?

Most of our loans cannot be canceled, unless prior negotiation has occurred and an appropriate solution has been established.